We know not everything works out and we want you to feel confident in everything you purchase from us! We will gladly accept unwashed, unworn, and unused merchandise within 60 days of purchase if you are not completely satisfied.

FINAL SALE ITEMS: While we want to ensure you get exactly what you are looking for and love your purchase, there are certain items that are not eligible for return or exchange. These items will all be marked ‘FINAL SALE’ on the listing.

All orders that are placed online are final and cannot be cancelled once submitted. Once the order ships and order is received you may go ahead and begin the return process.

We are only able to accept back returns or exchanges on shoes that have been purchased on www.floafers.com. Any purchase through another retailer or 3rd party vendor must be returned through them based on their store policy.

You will be given 3 options to choose from for your RETURN
1. Exchange for a different size or color.
2. Store credit in the form of an e-gift card.
3. Refund to the original form of payment. 

EXCHANGES can be made for a different size or color only. If you choose to exchange, you will be given a free return label. We only allow one exchange. Exchanges are processed at receipt of return. If the item becomes sold out in the meantime, we will process as store credit. 

For any additional questions please email customerservice@floafers.com