All returns and exchanges must be sent back unworn, unwashed, and in their original packaging within 60 days of receipt. Once we receive, we will process a full refund for a return or place an exchange order. Please allow 7-10 business days to see a full refund.

All orders that are placed online are final and cannot be cancelled once submitted. Once the order ships and order is received you may go ahead and begin the return process.

We are only able to accept back returns or exchanges on shoes that have been purchased on www.floafers.com. Any shoes that were purchased through another retailer or 3rd party vendor must be returned through them based on their store policy.

There are no returns/exchanges on Floafers that are FINAL SALE.

International order returns/exchanges are not available currently.