WHAT IS YOUR RETURN POLICY?

RISK-FREE SHOPPING

At Floafers, your absolute satisfaction is of utmost importance to us. If, for any reason, you are unhappy with your purchase, you can simply return it at any time, free of charge; it's as easy as 1, 2, 3!

If you would like to exchange an item(s) in your Floafers.com order, please click here

Begin your return

If you have already sent us your return, please click here to track your package. Please have your returns tracking number on hand.

Track your return

Holiday Returns: To accommodate holiday shoppers, we will be extending our return policy. All orders place between Nov. 1 and December 24, 2020 can be returned through January 24, 2021.

CAN YOU HELP ME WITH MY PROMO CODE?

You need to enter the code exactly as it was given to you, without any spaces. Type or copy and paste the code into the 'Discount code' box, on Checkout page.

WHAT SHOULD I DO IF MY ORDER HASN'T BEEN DELIVERED YET?

Your estimated delivery date is in your Order Confirmation email – please allow until this date for your order to arrive. It's also worth checking if there are any local delays in your area.

If you have further questions about your order, please email customerservice@floafers.com immediately!

WHERE CAN I FIND YOUR SIZE GUIDE AND CARE INSTRUCTIONS?

We never want to send you something that doesn't fit properly so we have size guides available on most of our product pages. If the size guide isn't available on the product page, it's because some brands' sizing differs slightly to ours.

Just click on the 'Size Guide' button on each product page or check out our women's and men's size guides for measurements, fitting tips, washing tips - everything to make sure it fits perfectly and stays looking great.